Parimatch Privacy

Last revised: June 15, 2025

1. Overview

Welcome to the Parimatch entertainment platform. We emphasize safeguarding your personal information and maintaining confidentiality throughout your experience on our entertainment platform.

This privacy notice outlines our methods for gathering, utilizing, disclosing and safeguarding your personal details when you:

• Navigate our entertainment website
• Create and manage your profile
• Engage in games and bonus activities
• Communicate with our help desk
• Utilize our mobile apps and associated tools

By accessing our website, you consent to the data handling methods described in this document. Should you object to these methods, we suggest ceasing use of our services.

2. Information Gathering

2.1 Personal Details

We gather personal information that you willingly share with us, such as:

• Identity details: Complete name, birth date, nationality and government-issued ID (necessary for profile verification)
• Communication details: Email address, telephone number and residential address
• Account details: Username, password and security verification questions
• Financial details: Bank information, payment methods, transaction history and card details
• Confirmation materials: Images, identification documents and information provided during profile validation

2.2 Automatic Data Collection

During platform usage, we automatically capture certain information, such as:

• Device information: IP address, device type, operating system, browser details and configuration
• Usage information: Pages accessed, time spent, referral sources, clicks and platform interactions
• Location information: General location derived from your IP address
• Entertainment data: Game choices, wagering patterns, play history and session length

2.3 Third-Party Information

We may receive information about you from third-party sources, such as:

• Identity confirmation services
• Payment processing companies
• Anti-fraud systems
• Credit reporting agencies
• Official registries
• Marketing partners

3. Data Utilization

We employ gathered information for various objectives, including:

3.1 Service Operations

• Establishing and maintaining customer accounts
• Handling financial deposits and cashout requests
• Delivering entertainment and wagering services
• Providing customer assistance
• Processing transactions and sending confirmation notifications

3.2 Legal Compliance

• Verifying customer identity (know your customer procedures)
• Preventing fraud, money laundering and underage participation
• Meeting legal requirements
• Responding to legal requests or judicial orders
• Defending our legal interests and enforcing our terms

3.3 Service Improvement

• Examining usage patterns to enhance customer satisfaction
• Creating new features and services
• Resolving technical issues
• Performing research and statistical analysis

3.4 Marketing Communications

• Sending promotional offers, bonuses and service updates
• Customizing your platform experience
• Gathering customer feedback via questionnaires
• Informing about new entertainment options and features

4. Information Disclosure

We may reveal your information to the following parties:

4.1 Service Providers

We share information with third parties who help with business operations and service delivery, including:

• Payment processors and financial institutions
• Identity confirmation services
• Customer service providers
• Technical infrastructure vendors
• Game developers and software providers
• Analytics and data processing companies

4.2 Legal Authorities

We may disclose your information to regulators, law enforcement and government bodies when:

• Mandated by law, regulation or legal process
• Necessary for protecting our rights, property or safety
• Required to prevent unlawful activities
• Demanded by gaming licensing bodies

4.3 Business Transfers

In case of mergers, acquisitions, asset sales or bankruptcy proceedings, your information may be part of such transactions. We will inform you via email and/or website notices about ownership changes or different uses of your personal data.

4.4 Consent-Based Sharing

We may disclose your information to other parties when you give explicit consent.

5. Protection Protocols

We deploy suitable technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure or destruction. These safeguards include:

• Information encryption: All sensitive data is secured using industry-standard SSL/TLS encryption technologies
• Access controls: Strict access limitations and authentication requirements for our staff
• Network security: Advanced firewall systems to prevent unauthorized access attempts
• Security audits: Regular security evaluations and vulnerability assessments
• Staff education: Continuous security awareness training for our employees

While we employ strong security measures for your personal information, no internet transmission or electronic storage method is entirely secure. We cannot guarantee complete security but continually enhance our protection systems.

6. Customer Rights

Under applicable privacy laws, you possess certain rights concerning your personal information:

Customer Right	Description
Data Access	You may request copies of personal information we hold about you.
Information Correction	You may request corrections to inaccurate or incomplete data.
Data Deletion	You may request removal of your personal information under specific circumstances.
Processing Limitation	You may request limitations on our processing of your personal data.
Information Portability	You may receive your data in structured, commonly used and machine-readable format.
Processing Opposition	You may object to our processing of your personal information for certain purposes.
Permission Withdrawal	You may revoke consent anytime when we depend on consent for processing.

To exercise these rights, contact us using the information in our "Contact Details" section. We will respond to your request within 30 days.

7. Tracking Technologies

Our website uses cookies and similar tracking tools to gather and store information about your website interactions.

7.1 Cookie Types

• Essential cookies: Required for basic website functionality
• Performance cookies: Help us count visitors and understand site usage patterns
• Functional cookies: Enable us to personalize your browsing experience
• Advertising cookies: Monitor browsing habits to show relevant advertisements

7.2 Cookie Management

Most web browsers allow cookie control through settings. For detailed cookie information, including viewing, managing and removing cookies, visit www.aboutcookies.org.

8. Third-Party Connections

Our website may include links to external sites, plugins and applications. Following these links or enabling connections may allow third parties to gather or share your information. We do not control these external sites and are not responsible for their privacy practices. We suggest reviewing the privacy policy of each external site you visit.

8.1 Game Providers

We partner with various game suppliers to offer diverse entertainment options. These suppliers may collect and process your information according to their privacy policies when you play games on our site.

8.2 Payment Processors

For deposits and withdrawals, your financial information is handled by external payment companies who maintain their own privacy policies and security measures.

9. Data Retention

We retain your personal information for as long as needed to fulfill the purposes outlined in this policy, unless extended retention is required or allowed by law. Our retention period depends on:

• Length of our business relationship
• Legal obligations governing our operations
• Statute of limitations for legal proceedings
• Regulatory compliance needs

When personal data is no longer required, we will securely delete or anonymize it.

10. Policy Modifications

We may occasionally update this privacy policy to reflect changes in practices or for operational, legal or regulatory reasons. Modified policies will be posted here with a revised "Updated" date.

We encourage periodic policy review to stay current with our privacy practices. Continued service use after changes indicates acceptance of the updated policy.

For significant changes that materially affect your rights, we will provide additional notification through email alerts or website notices.